3,000+ venues across Australia & NZ Brisbane-based support team Built by hospitality people Australian owned since 2014
New commercial model

Zero upfront. One service fee. Everything included.

The Partnership Deal folds POS, hardware, payments, hosting, support and AI into one disclosed fee, funded by the venue’s customers.

Venue staff using ai menu POS at the counter

From separate bills to one connected deal.

From 1 October 2026, the RBA removes card surcharging. Venues on no-cost EFTPOS start paying for something that used to cost nothing. The Partnership Deal keeps venues at zero: no hardware to buy, no subscriptions, no fee charged to the venue at all.

The old way

  • Upfront hardware plus weekly subscription
  • Transaction fees plus surcharge complexity
  • Separate support and service charges

The Partnership Deal

  • Zero upfront cost, ever
  • No fee charged to the venue
  • One disclosed customer fee covers it all

One fee. The complete ecosystem.

Core

POS Software

The ordering, sales and operational centre of the venue.

Included

Hardware

Venue counter equipment supplied without a capital purchase.

Cloud

Hosting

Platform hosting, updates and uptime support bundled in.

Payments

Integrated Pay

Payment flow connected directly into the Ai-Menu stack.

Support

Service Desk

Help and maintenance are part of the agreement.

On site

Callouts

Included where Ai-Menu has local coverage available.

Ongoing

Updates

Software improvements and platform upkeep stay included.

Automation

AI Services

AI tools and included AI-Phone allowance under one model.

Customers fund the platform. The venue stays at zero.

End customer Service Fee
Ai-Menu Platform Share
The venue Zero Cost

The venue never pays to start or run the stack. The disclosed service fee covers the technology platform, subject to the final agreement and venue setup.

Clear commitments, simple inclusions.

104-week minimum termStarts from activation and sets the commercial foundation.
Hardware remains Ai-Menu propertyEquipment is supplied and covered by perpetual warranty.
On-site callouts includedAvailable where Ai-Menu has coverage in the venue area.
AI-Phone allowance100 minutes per month included as part of the model.

Questions venues ask.

What does this cost upfront?

Nothing. No hardware purchase, no deposit and no subscription charged to the venue.

Why now?

The RBA surcharge change means old no-cost EFTPOS assumptions no longer hold from 1 October 2026.

What happens if hardware fails?

It is Ai-Menu equipment. We repair or replace failed parts under the warranty terms.

What is the commitment?

A 104-week minimum term in return for no capital cost, rental or separate support bills.

Ready to see your numbers?

Book a conversation and Ai-Menu will run the real numbers for your venue, without fluff or obligation.

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