The Last Round: Why Australian Restaurants Need a Better Non-Alcoholic Drinks Strategy

Bartender processing a contactless payment on an AI-Menu EFTPOS terminal at an Australian pub bar counter

By AI-Menu Team  ·  Industry Insights  ·  8 min read

Let me set the scene. It's a Saturday night. Good friends, a celebration worth marking — someone's promotion, a birthday, a long overdue catch-up. The kind of night that deserves a drink in your hand that looks the part. There's just one problem: I don't drink alcohol.

So I scan the drinks menu. And here it is — the eternal disappointment. A short, apologetic list tucked at the very bottom, below the wine list, below the spirits, below the craft beers. My choices are: a lemon, lime and bitters, a juice, or — if the venue is feeling adventurous — a mocktail that turns out to be a watered-down margarita with the tequila swapped for extra lime cordial. Too sweet, too sour, and tasting exactly like they just removed the alcohol and hoped for the best. Which is exactly what they did.

This is the experience of millions of Australians going out to eat and drink in 2025. And here's the thing — it doesn't have to be this way. For hospitality venues paying attention to the numbers, getting this right isn't just about being inclusive. It's one of the smartest margin plays in the industry right now.


Australia Is Drinking Less. The Data Is Clear.

This isn't a fringe movement or a passing trend. The shift away from alcohol in Australia has been steady, measurable, and significant — and the numbers from Australia's own health and research institutions tell a compelling story.

9.8L
Pure alcohol available per Australian in 2023–24, down from 10.9 litres in 2020–21 — the largest year-on-year drop since records began in 1960.
3.7%
Decrease in total alcohol available for consumption in a single year to 2023–24 (217.1M litres, down from 225.5M litres).
73→66%
Regular drinkers as a share of Australian adults — dropping from 73.5% in 2006 to 66.3% in 2020. More than 7 percentage points in 14 years.
4.5%
Annual rate of decline in alcohol consumption in major Australian cities, measured through wastewater analysis — actual consumption, not surveys.

"The largest year-on-year decrease in per capita alcohol availability since records began in 1960–61."

— Australian Institute of Health and Welfare, 2025

The AIHW's own data shows that per capita alcohol availability has returned to levels last seen in 2014–15 — effectively wiping out a decade of volume growth in just three years. That is not a blip. That is a structural shift in Australian drinking behaviour.

Binge drinking has also fallen sharply. According to the HILDA survey, heavy binge drinking among Australian males dropped from 31% in 2007 to 24.3% in 2021. For females, it fell from 19.6% to 14.8% over the same period.


The Generation Reshaping the Bar

Diners using AI-Menu digital menus on their smartphones at a restaurant table in Brisbane
Today's diners — many of them Gen Z — are more likely to browse a digital menu than a printed one.

If you want to understand where this is heading, look at who's coming through your door. Gen Z — those born roughly from the late 1990s to early 2010s — are the most sober generation in modern history. Globally, they drink 20% less alcohol than Millennials did at their age. And Millennials were already drinking less than Gen X before them.

61%
of Gen Zers planned to reduce alcohol consumption in 2024
↑ 53% year-on-year
~50%
of Millennials said the same in 2024
↑ 26% year-on-year

The reasons are layered. Mental health awareness is a major driver — Gen Z is more likely than any previous generation to be aware of alcohol's links to anxiety, depression, poor sleep, and cancer risk. They're financially conscious. And they grew up in an era where your behaviour at a party can be on Instagram within minutes.

These are your customers in 2025 and beyond. They are coming to your venue, sitting at your tables, and scanning your drinks menu with exactly the same hope I described at the start — and often facing exactly the same disappointment.


The Mocktail Margin: Why This Is Also About Money

Customer tapping a Visa card on an AI-Menu EFTPOS terminal at a bar counter in an Australian restaurant
Fast, integrated payments mean every beverage round — alcoholic or not — is frictionless revenue.

Let's talk about what actually matters to a hospitality operator: margin. Beverages are the engine of hospitality profitability — drinks drive approximately 80% of gross profit dollars, thanks to lower input costs and minimal prep. And within beverages, mocktails represent a particularly attractive category.

65–75%
Gross margin achievable on non-alcoholic beverages when priced strategically
$95K
Average annual revenue boost for venues (~$2M turnover) after expanding non-alcoholic menus (Entegra, 2024)
30%
Increase in non-alcoholic beverage sales globally in 2024
40%
Of restaurants globally planned to expand non-alcoholic menus in 2025 (TouchBistro)

A well-crafted $9 mocktail can yield higher profits than a $14 cocktail. Alcohol is expensive. The margin math is firmly in the mocktail's favour.

A sophisticated mocktail built around house-made syrups, fresh juices, premium sodas, and interesting garnishes has a far lower cost of goods — and customers will pay premium prices for a premium experience. The overall bar gross margin runs between 60–80%. Mocktails, positioned correctly as craft beverages rather than afterthoughts, push towards the top of that range without the complexity of a full spirits program.

Think about the typical scenario: a table of six. Two don't drink. Under the current model, those two people feel slightly awkward every drinks round. Under a model with genuine craft non-alcoholic options, they become enthusiastic, equal participants. The table stays longer, orders more, comes back.


The Problem With "Just Remove the Alcohol"

Alcohol is not just a psychoactive ingredient in a cocktail. It is a structural one. It is viscous — it adds body and mouthfeel. It is a solvent — it carries fat-soluble flavour compounds that simply don't dissolve in water. It is bitter in complex ways that balance sweetness. It creates warmth on the palate. It is, in short, doing a lot of work in the flavour architecture of a classic cocktail.

When you simply remove the alcohol from a Margarita and call it a mocktail, what you get is essentially lime cordial and salt. The agave complexity is gone. The dry finish that balances the sour is gone. The body is gone. This is why most mocktails taste wrong. Not because the idea is flawed, but because the execution is lazy.

What Great Mocktail Craft Actually Looks Like

🍵

Cold brew teas provide tannin and that mouth-coating quality that alcohol delivers. Think oolong, black tea, hojicha.

🍇

Verjuice and drinking vinegars (shrubs) create genuine complexity and sharpness without relying on sugar to compensate.

🌿

Premium non-alcoholic spirits (botanical distillates, adaptogens) have improved dramatically — not trying to taste "like vodka" but their own interesting category.

🫧

Carbonation, temperature, and garnish do far more work than most menus acknowledge — especially when combined with thoughtful glassware.

A mocktail that thinks about balance — sweet, sour, bitter, aromatic, texture — and arrives at the table looking genuinely beautiful sends a completely different message. It says: you belong here. You are not an afterthought. We made something for you.


What Hospitality Owners Should Do Right Now

1

Treat Your Mocktail Menu as a Profit Centre

Stop listing mocktails at the bottom in small italics. Give them their own section. Price them appropriately — $12–$18 for a well-crafted non-alcoholic cocktail is entirely reasonable. Use the same design language as the rest of your menu. Make them look exciting.

2

Invest in Training and Technique

Your bar staff should understand the flavour role that alcohol plays and know how to compensate for it. Create two or three signature mocktails your team is genuinely proud of and can make consistently. Quality over quantity.

3

Design for Celebration

This is the gap almost every venue misses. Coupe glasses, garnishes, smoke, colour, theatre. Someone celebrating a birthday should be able to order something worthy of a toast — something that photographs beautifully and sits alongside champagne flutes without looking like a consolation prize.

4

Use Your Digital Menu to Your Advantage

Platforms like AI-Menu give you what printed menus don't — beautiful photography, detailed descriptions, and smart cross-selling. When a guest sees a stunning image of a hand-crafted non-alcoholic cocktail with an enticing description, the conversion rate is dramatically different to a three-word listing at the bottom of the page.

5

Lean Into the Language of Craft

Describe your non-alcoholic drinks the same way you describe your wine list. "Fresh grapefruit, house rosemary syrup, and Japanese yuzu soda, served over hand-cracked ice" sounds worth $16. "Virgin cocktail" sounds like something to apologise for. Language matters enormously to perceived value.


The Opportunity Is Now

Australia's relationship with alcohol has been quietly, steadily changing for two decades. The numbers from 2023–24 represent the most dramatic single-year shift in a generation. The customers walking into your venue in 2025 are more likely than at any point in modern history to either not drink, drink moderately, or be part of a group where some people drink and some don't.

Most hospitality venues in Australia are still treating this as a niche or an afterthought. The venues that recognise it as the mainstream shift it already is — and invest in genuinely excellent, celebratory, profitable non-alcoholic offerings — are positioning themselves to capture a rapidly growing share of wallet and loyalty.

I've been the non-drinker at the table for years. I've watched menus carefully. I know which venues made me feel included and which made me feel like an inconvenience. The ones that got it right earned my loyalty, my repeat business, and my recommendations to every non-drinking friend I have.

There are more of us every year.

We want to celebrate.

We want something beautiful in our hands.

Are you ready to serve us?


One More Thing Worth Knowing

Every Extra Mocktail Sold Is Only Profitable If Payment Fees Don't Eat Your Margin

You've just read the case for making mocktails a serious revenue stream. You've seen the margins — 65–75% gross. You've seen the $95K annual uplift. But here's the quiet margin killer most venue owners don't talk about enough: payment processing fees bleeding out those hard-won gains, transaction by transaction.

When a customer taps their card for a $14 mocktail and your EFTPOS is charging 1.5–2% per transaction, you're leaving real money on every single order. At volume — and the whole point of this article is that volume in this category is growing fast — that adds up to a number that hurts.

💳
Integrated Payments
Ai-EFTPOS connects directly to your POS — no manual entry, no reconciliation headaches, no split-screen juggling.
Faster Table Turns
Pay-at-table means no waiting for the machine. Tables turn faster — more covers, more mocktail rounds.
📊
Real-Time Reporting
See exactly which items — including your new mocktail range — are driving revenue, at any time, from anywhere.
🔒
Surcharging Control
Flexible surcharging options let you pass on card costs where appropriate — protecting every dollar of that mocktail margin.

The same discipline that goes into building a craft mocktail menu — thinking about every element, protecting every margin point — should go into how you take payment. Ai-EFTPOS integrates seamlessly with the full AI-Menu ecosystem: your digital menu, your POS, your kitchen display, your reporting. One system. No friction. No surprise fees eating into the revenue you just worked hard to build.


FAQ: Non-Alcoholic Drinks and Mocktails in Australian Restaurants

Common questions from hospitality operators across Australia

How much should I charge for mocktails in my Australian restaurant? +
A well-crafted mocktail in an Australian restaurant or bar should be priced between $12–$18 depending on your venue positioning. Premium venues in Sydney and Melbourne are successfully charging $16–$20 for zero-proof cocktails using high-quality botanical spirits and house-made syrups. At this price point, with a cost of goods typically under $4, your gross margin sits comfortably at 65–75% — matching or exceeding standard cocktail margins.
Are non-alcoholic drinks actually profitable for hospitality venues? +
Yes — often more profitable than alcoholic beverages. Alcohol is expensive to purchase, attracts excise, has spoilage risk, and requires a liquor licence. A sophisticated non-alcoholic cocktail built around fresh juices, house syrups, premium sodas, and garnishes has a lower cost of goods and higher margin per drink. Research by Entegra found venues generating around $2M annually saw an average $95,000 annual revenue increase after properly expanding their non-alcoholic offering.
Why are Australians drinking less alcohol? +
Multiple factors are driving the decline. The AIHW reported the largest year-on-year drop in per capita alcohol availability since records began in 1960, with consumption falling 3.7% in 2023–24 alone. Key drivers include: mental health awareness, Gen Z values (drinking 20% less than Millennials at the same age), health consciousness, social media, and financial pressure. The sober curious movement — including Dry July and Sober October — has also normalised alcohol-free choices.
Why do most restaurant mocktails taste too sweet or too sour? +
Because alcohol does structural work in a cocktail — it adds body, carries fat-soluble flavour compounds, provides bitter balance, and creates warmth. When you simply remove the alcohol without compensating, you're left with a drink that's either too sour or drowning in sugar. Great mocktail design requires rebuilding the drink from scratch: using cold brew teas for tannin, verjuice or shrubs for complexity, and premium non-alcoholic spirits for depth.
How can a digital menu system help sell more non-alcoholic drinks? +
Digital menus like AI-Menu allow you to showcase mocktails with high-quality photography, rich descriptions, and smart placement — all of which dramatically improve conversion compared to a printed menu. You can feature them prominently, use upsell prompts, and update your offering instantly without reprinting costs.

Sources: Australian Institute of Health and Welfare (AIHW) — Alcohol Available for Consumption in Australia 2023–24; AIHW — Alcohol, Tobacco & Other Drug Statistics 2024; Roy Morgan Alcohol Consumption Reports 2020–2022; NCSolutions Sober Curious Consumer Sentiment Survey 2024; Entegra Non-Alcoholic Beverage Sales Data 2024; TouchBistro State of Restaurants Report 2025; Berenberg Research Gen Z Alcohol Study; HILDA Survey (Melbourne Institute) 2021; ScienceDirect — Wastewater Alcohol Analysis Australia 2024.

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