AI Phone Answering Assistant
Every call answered. Every customer is cared for.
When your team is busy looking after guests, Ai-Phone gently steps in, answering the phone, taking bookings, and placing takeaway orders so no one is left waiting.
Developed in Australia, with Australian Customer Support
Great service doesn’t stop the phone from ringing
The phone rings during service.
It rings when staff are stretched.
And sometimes, it goes unanswered. Not because you don’t care, but because you’re human.
Those callers wanted to book, order, or ask a simple question.
A little help, right when you need it
Ai-Phone exists to support hospitality teams during their busiest moments.
It answers the phone politely and patiently, helping customers to:
- Make a booking
- Place a takeaway order
- Get quick answers
So your team can stay focused on the people in front of them.
Built with hospitality in mind
This isn’t call-centre software.
Ai-Phone is designed specifically for cafés and restaurants:
- For real service conditions
- To support staff, not replace them
- As part of the Ai-Menu hospitality ecosystem
It’s there when you need it, and invisible when you don’t.
Why everyone loves it
Customers
- Someone always answers
- They’re listened to, not rushed
- They feel looked after
Staff
- Fewer interruptions
- Less pressure during peak service
- More space to deliver great hospitality
Designed to feel safe to use
Trying something new shouldn’t feel uncomfortable.
- Transparent, respectful conversations
- Predictable behaviour
- Staff can step in anytime
- Use it only when it helps (e.g. peak hours)
Trying something new shouldn’t feel uncomfortable.
How it works
1.
A customer calls your venue
2.
Ai-Phone answers calmly
3.
A booking, order, or enquiry is handled
4.
Your team keeps doing what they do best
No disruption. Just support.
Missed calls aren’t a service issue, they’re a timing issue
Ai-Phone quietly catches those moments so opportunities aren’t lost and customers aren’t left waiting.
Want to understand how this could work for your venue?
No lock-in · No obligation · Just a conversation
We know Australian Business
Since 2012, we've been working side by side with Australian hospitality businesses to create the perfect all-in-one ecosystem.
From bustling cafés to high-end restaurants, we understand the unique challenges of the industry: rising wages, staff shortages, and the demand for seamless service.
Ai Menu has been designed to help you reduce costs, boost efficiency, and keep customers coming back.